Contribution of Business Process Management (BPM) to Digital Transformation

One of the most important issues for today’s businesses is digital
transformation. According to Gartner’s survey among top executives, 50% of CEOs
predict a clear digital transformation in their industry over the next 5 years.

Time is changing rapidly; technology is getting used more and more in daily
life… This process necessitates the digitalization of enterprises, because the
old structure of the office is now slow to meet needs and solve problems.

Digital transformation basically presents the following cycle:

• Creating new opportunities.

• Metering.

• Revising and creating the new opportunities again.

Here are the benefits of digital transformation of businesses with Emakin
BPM:

Improvement of the Customer Experience

In the business process you manage with Emakin BPM, you can return to the customer demands faster and more efficiently. The days when the demand is stuck with a person, or a unit and the patience and trust of the customer is lost are over. Now you can instantly see who has a request, for how long, and why. Employees enjoy the fast and accurate return to their demands while working with the peace of mind to fulfill their duties on time. Do not forget! Happy customer means more customers.

Integrate Data into the Business Process

The importance of the data is obvious. More important is the usage of the
data in the business process. At Emakin, you can integrate data from
various sources into the business process, enabling users to make decisions
with the right information at the decision stage.
Click here for data the integration video.

Eliminate Device Confusion

Another important issue is access to the information and business processes
from different locations and devices. Emakin BPM acts as a hub for various data and business processes. This makes them accessible from any device.

Less Coding, More Efficiency

Today’s software world is becoming more and more focused on a low-code. Emakin BPM makes process development fast and easy with its low coding platform structure. Thus, the software team responds to changing demands faster and easier.

Eliminate Business Process Downtime

Emakin BPM links jobs between devices and business units. Thus, different
units and persons work in harmony with each other.

Create an Uninterrupted Workforce

With Emakin BPM, you can create an uninterrupted information and workflow between your company and your customer. This will change the way you do business in the digital world and make your company more valuable.

Integrate Data into the Business Process

The importance of the data is obvious. More importantly, to use the data in
the business process. At Emakin, you integrate data from various sources into the business process, enabling users to make decisions with the right
information at the decision stage.

Murat Akçiçek