Tackle your non-continuous work as cases and easily manage your cases through group channels without creating a work flow chart.
After you open a channel on a particular subject and create a case, you can include people related to your case in this process.
You can also exchange files through the channel, talk about the case, observe the progress of the people on the case tracking screen, and check and manage the case with your activity flow. You can then keep track of the time spent on the case.
You can automatically assign cases to related person with decision tables.
Create manual reports using advanced reporting techniques, allowing you to enjoy error-free reporting and case management.
You can associate your cases with a specific internal process, and you can integrate with external systems and programs via web hooks.
You can automatically direct your processes such as requests, complaints, and so forth with the relevant people of your choice.