Process optimization enables minimizing cost and increasing efficiency by adhering to corporate strategies. It is aimed at increasing efficiency by improving corporate processes.

It should be ensured that existing business processes are understandable and easily accessible by employees and managers. Furthermore, in today's competitive environment, business process optimization should not only be documented but also defined as a living entity and should be kept up-to-date and optimized.

• Target
• Determination of processes to be optimized
• Prioritization of processes to be optimized
• Creation and publication of the project plan

• Target
• Analysis
• Improvement
• Monitoring

In the process improvement study, first of all, the process to be optimized should be determined, and the point to be reached by improving the process should be defined.

The processes to be optimized within the organization should be determined and prioritized. It is the most appropriate method to start the process improvement stages by communicating with the institution's employees, ensuring that the employees are a part of the process improvement studies, and ensuring the synergy within the organization and the benefits of the employees in this improvement work.

It should be determined for what purpose the process will be optimized. What will contribute to the institution with the targeted improvement in process optimization should be defined.

Existing processes can be detailed depending on the desired goal.

For process optimization to be carried out healthily, the current process should be understood and taken into account fully. By working with the business unit that performs the function, all steps must be modelled so that every effort is present in the current business process.

By specifying the applications, services or interfaces used in the process steps, it is possible to determine which services or interfaces are used in which process step and the changes to be made in the applications during the optimization work. At the same time, when you look at the general framework, you can quickly analyze the impact of the changes in the applications depending on the process steps, according to the modelling tool you use.

By defining the positions that perform the process steps, you can see the parts responsible for the process steps, the organizations and the resource allocated for the work step according to your work. It will also greatly benefit in determining the job descriptions of the positions.

The realization time of the process step will allow you to predict the time, efficiency and savings you will gain in the optimization phase of the business process.

The steps that will contribute to your process improvement and enable you to realize digital transformation in the process are manual or semi-digital works that require human effort. Showing the method by which the process step is done in the analysis will be one of the significant steps that will guide the optimization work.

Optimization of business processes should primarily be realized by coordinating and receiving the support of all relevant units. By modelling the target process, it will be necessary to ensure that the target process represents the point we want to reach.

• Creating a lean environment by removing unnecessary screens and areas in digital process steps
• Effective use of personnel resources by reviewing the assigned positions responsible for the process steps
• Ensuring that less effort is spent by digitizing non-digital or semi-digital process steps, ensuring that they are manageable, measurable, and reportable
• Establishment of procedures for processes

When the business process optimization is completed, it is necessary to check that the operation within the organization has reached the correct and targeted point. Therefore, it will be beneficial to carry out studies by providing the necessary training to the employees who will do the job for the correct functioning of the processes and keeping the relevant employees in the optimization work.

After the optimization study, one of the most critical issues is ensuring that the business processes are always kept up to date, enabling you to easily carry out the continuous development phase. In addition, ensuring that the processes are kept up to date, the processes and procedures related to the processes, and creating an information library that all employees can access will significantly contribute to creating corporate memory.