Digital Process Automation for Financial Institutions

Navigate regulatory complexity, accelerate operations, and deliver seamless client experiences. Purpose-built BPM for banks, investment firms, and financial services providers.

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The Unique Demands of Financial Services

Financial institutions face constant regulatory pressure—including AML, data protection, and payment service regulations—whilst maintaining operational efficiency. Client onboarding requires extensive due diligence, lending demands coordinated approvals, and transaction monitoring needs real-time oversight.

Legacy systems and manual processes create compliance gaps, slow operations, and frustrate clients expecting instant responses.

Success requires structured workflows that ensure compliance, maintain audit trails, and adapt quickly when regulations change—whilst delivering the seamless digital experience clients demand.

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Critical Processes We Help Automate

Financial institutions using Emakin automate a wide range of processes across front-office, middle-office, and back-office operations. Here are four of the most commonly implemented process areas:

Client Onboarding & KYC

Reduce onboarding time by 50-70% whilst maintaining complete audit trails.

Streamline client acceptance with structured workflows for due diligence. Conduct simplified, standard, or enhanced KYC based on risk profiles.
Collect documentation through secure portals with automated validation and screening against sanctions lists and PEP databases. Route applications through risk-based approvals with maker-checker controls.

Lending & Credit Processes

Accelerate loan decisions by 40-60% whilst maintaining credit standards and compliance.

Manage loan applications from request to disbursement with automated routing to analysts and approval committees.
Calculate credit scores, verify collateral, and assess repayment capacity using integrated data. Track progress with automated notifications and generate documentation from approved templates.

Transaction Monitoring & Approval

Strengthen controls whilst reducing manual review time.

Process transactions through structured workflows with configurable approval hierarchies based on type, amount, and risk. Automatically flag unusual patterns for enhanced scrutiny.
Maintain comprehensive logs with justification trails and enable instant export for regulatory reporting.

Operational Processes & Back-Office Automation

Free staff from repetitive work to focus on higher-value activities.

Digitise middle and back-office operations requiring cross-department coordination. Automate account opening, payment processing, reconciliation, and service requests.

Connect customers through secure portals whilst standardizing processes across branches. Integrate with core banking systems to eliminate manual data entry.

Purpose-Built for Regulated Industries

Financial institutions choose Emakin because the platform addresses the specific requirements of regulated, compliance-focused environments:

Regulatory compliance built-in

Enforce maker-checker controls and maintain immutable audit trails. Every action is logged with timestamps, user IDs, IP addresses, and business justifications—ready for regulatory inspection.

Complete auditability

Generate reports for audits, inspections, or management reviews instantly. Track every process showing who did what, when, and why—with tamper-proof history. Export complete audit packages in minutes.

Risk-based workflow routing

Automatically escalate high-risk transactions, complex clients, or unusual patterns to appropriate authority levels. Apply risk-based procedures dynamically without maintaining separate workflows.

Integration with financial systems

Connect seamlessly with core banking platforms, credit bureaus, screening providers, and third-party fintech applications.

Rapid adaptation capability

Modify workflows, approval rules, and forms using low-code tools. Respond to regulatory changes within days, not months. Update running processes without disruption.

Flexible Deployment Options

Deploy on-premises, public, pt private cloud, —with identical functionality across all deployment models. All environments meet ISO 27001 standards and data residency requirements.

Beyond Core Banking Processes

Financial institutions using Emakin have automated numerous additional processes across their operations:

Compliance & Governance:

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Anti-Money Laundering (AML) case management

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General Data Protection Regulation (GDPR) workflows

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Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD)

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Regulatory reporting and audit preparation

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Internal fraud investigation processes

Bank transaction form showing a cash-out invoice of 3,500.00 EUR for 6Kare Bilgi Teknolojileri, effective date 02.10.2025, with transaction details and options for saving or cancelling.

Client Services

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Account opening and closure procedures

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Client complaint handling and resolution

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Service request management

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Periodic client reviews and relationship assessments

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Cross-selling and product recommendation workflows

Loan application form showing personal info for Sarah O'Connor including birthdate 14.05.1984, nationality Ireland, married status, self-employed at Connex Legal Consulting in Dublin.

Operations

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Payment processing and reconciliation

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Document and archive management

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Employee onboarding and offboarding

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Travel and expense management

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Vendor and supplier management

Mobile phone and tablet displaying a manager approval interface for expense review including employee info and expense list with approve and reject buttons.

Risk Management

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Operational risk assessment workflows

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Incident reporting and investigation

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Business continuity management

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Third-party risk assessment

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Credit risk monitoring and reporting

Web form interface showing Integrity Risks tab with sections on risk factors, money laundering and terrorism financing risk classification, including checkboxes and dropdown for risk level.

Key Features of Emakin

Everything You Need in One Platform

Low-Code Development

Build and customise workflows using visual, drag-and-drop tools. Adapt processes to your specific needs without extensive coding knowledge.

Workflow Automation

Automate task routing, notifications, escalations, and reminders. Ensure nothing falls through the cracks with intelligent process automation.

Mobile App

Access processes on-the-go with native iOS and Android apps. Perfect for field teams who need to work away from their desks.

Document Management

Securely store and share documents with version control, access permissions, and full audit trails. Central repository for all process-related files.

Integration Hub

Connect seamlessly to other systems via REST APIs, webhooks, and standard connectors. Integrate with HR, ERP, maintenance, and document management systems.

Real-Time Analytics & Reporting

Gain insights with customisable dashboards and reports. Track KPIs, identify trends, and make data-driven decisions for continuous improvement.

Complete Audit Trails

Every action recorded with timestamp and user attribution. Full history for compliance, governance, and regulatory audits.

Business Rules Engine

Define and execute business logic automatically. Route tasks, calculate risk scores, trigger escalations, and enforce policies based on rules you configure.

Start Transforming Your Processes Today

Your teams are ready for better ways to work. Emakin gives you the tools to build, automate, and optimise workflows quickly — so you can focus on growth, not routine tasks.

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