Website Terms & Conditions

Last Updated: 22 December 2025

1. Introduction

Welcome to Emakin. These Website Terms & Conditions ("Terms") govern your access to and use of the Emakin website at www.emakin.com and www.emakin.eu (collectively, the "Website") and any trial or evaluation access to our platform.

These Terms are issued by Emakin Limited, a company registered in the Republic of Ireland with registered office at The CHQ Building, Dogpatch Labs, Custom House Quay, Dublin 1, D01 Y6H7, Republic of Ireland. Our Tax reference number is IE3841700BH.

Important: Commercial Use Requires Separate Agreements


These Terms do NOT cover commercial use of Emakin's platform.
All commercial customers must enter into separate written agreements with Emakin, which may include:

End User Licence Agreement (EULA) for on-premise installations
Cloud Service Agreement for hosted deployments
Support & Maintenance Agreement
Implementation Services Agreement
Data Processing Agreement (DPA)

For information about commercial licensing, please contact our sales team at sales@emakin.com.

Acceptance of Terms
By accessing or using the Website, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use the Website.
We may revise these Terms at any time. Please check this page regularly to ensure you understand the current version. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

2. Definitions

"Emakin", "we", "us", "our" means Emakin Limited and its affiliates.
"Website" means www.emakin.com, www.emakin.eu, and any associated subdomains.
"Services" means Emakin's low-code business process management platform.
"Trial Account" means a temporary evaluation account that may be provided to assess the Services.
"You", "your" means the person or organisation accessing the Website or using a Trial Account.
"Commercial Agreement" means any written agreement between you and Emakin governing commercial use of the Services.

3. Website Usage

3.1 Permitted Use
You may use the Website to:

  • Learn about Emakin's products and services
  • Access documentation and resources
  • Submit demo requests and contact enquiries
  • Download publicly available materials
  • Use Trial Accounts in accordance with Section 4

3.2 Restrictions
You must not:

  • Use the Website for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorised access to any part of the Website or related systems
  • Introduce viruses, malware, or other malicious code
  • Copy, reproduce, or distribute Website content without permission (except as reasonably necessary for permitted use)
  • Use automated systems (bots, scrapers) to access the Website without our prior written consent
  • Impersonate Emakin or misrepresent your relationship with us
  • Interfere with or disrupt the Website or servers connected to it


3.3 Account Registration

If you create an account or submit information through the Website (such as demo requests), you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorised use
  • Accept responsibility for all activities under your account

4. Trial Accounts & Evaluation Use

4.1 Trial Access
We may offer temporary trial accounts to evaluate the Services. Trial accounts are subject to the following conditions:
Purpose: Trial accounts are provided solely for evaluation purposes. They may not be used for production purposes, processing live business data, or any commercial operations.
Duration: Trial periods are typically 14-30 days unless otherwise specified. We reserve the right to terminate trial access at any time.
Limitations: Trial accounts may have restricted features, user limits, storage capacity, or other technical limitations compared to commercial deployments.
Data: Any data entered into a trial account is stored temporarily. We make no guarantees about data retention beyond the trial period. You are responsible for exporting any data you wish to retain before the trial expires.
No Service Level Agreement: Trial accounts are provided "as is" without any service level commitments, warranties, or support obligations.

4.2 Conversion to Commercial Use
To continue using the Services after your trial expires, you must enter into a Commercial Agreement with Emakin. Contact sales@emakin.com to discuss licensing options.

5. Intellectual Property Rights

5.1 Emakin's Intellectual Property
All content on the Website, including but not limited to text, graphics, logos, images, software, and documentation, is owned by or licensed to Emakin and is protected by copyright, trademark, and other intellectual property laws.The Emakin name, logo, and related marks are trademarks of Emakin Limited. You may not use these trademarks without our prior written permission.

5.2 Limited Licence
We grant you a limited, non-exclusive, non-transferable licence to access and use the Website for lawful purposes in accordance with these Terms. This licence does not include any right to:
Modify, copy, or create derivative works from Website content
Reverse engineer or attempt to extract source code from the Website
Remove or alter any copyright, trademark, or other proprietary notices.

5.3 User-Submitted Content
If you submit content to us through the Website (such as feedback, suggestions, or demo requests), you grant Emakin a worldwide, royalty-free licence to use, reproduce, and incorporate such content for business purposes, including improving our Services.

6. Privacy & Data Protection

6.1 Privacy Policy
Our collection and use of personal information is governed by our Privacy Policy, available at www.emakin.com/privacy. By using the Website, you consent to such collection and use.

6.2 Cookies
The Website uses cookies and similar technologies to enhance functionality and analyse usage. For details about cookies used and how to manage them, please see our Privacy Policy.

6.3 Data Processing for Commercial Customers
For commercial customers, data processing terms are set out in separate Data Processing Agreements. These Terms do not govern the processing of customer data in production environments.

7. Third-Party Links & Content

The Website may contain links to third-party websites, resources, or services that are not owned or controlled by Emakin. We provide these links for convenience only and do not endorse or assume responsibility for:

-The content, privacy policies, or practices of third-party sites
-Any products or services offered by third parties
-The availability or accuracy of third-party resources

Your interactions with third-party sites are governed by their respective terms and conditions.

8. Disclaimers & Limitations

8.1 Website "As Is"
The Website and any trial access to the Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

-Implied warranties of merchantability or fitness for a particular purpose
-Warranties of accuracy, completeness, or timeliness of information
-Warranties of uninterrupted or error-free access

8.2 Information Accuracy
Whilst we make reasonable efforts to ensure information on the Website is accurate, we do not guarantee that:

-All information is current, complete, or error-free
-The Website will be available at all times
-Defects will be corrected promptly

Website content is for general information purposes and should not be relied upon as professional advice.

8.3 Trial Limitations
Trial accounts are provided for evaluation purposes only, with no guarantees regarding:

-Performance, uptime, or availability
-Data integrity or retention
-Technical support response times
-Feature completeness or functionality

Commercial service level agreements, warranties, and support commitments apply only to customers with active Commercial Agreements.

8.4 No Advice
Nothing on the Website constitutes legal, financial, technical, or professional advice. You should consult qualified professionals for specific guidance relevant to your circumstances.

9. Limitation of Liability

9.1 General Limitations
To the maximum extent permitted by law, Emakin shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

-Loss of profits, revenue, or business opportunities
-Loss of data or information
-Business interruption
-Loss of goodwill or reputation
-Any other intangible losses

This applies regardless of the cause of action (contract, tort, negligence, or otherwise) and even if we have been advised of the possibility of such damages.

9.2 Maximum Liability
Our total liability to you for all claims arising from or related to the Website or these Terms shall not exceed €100.

9.3 Exceptions
Nothing in these Terms excludes or limits our liability for:

-Death or personal injury caused by our negligence
-Fraud or fraudulent misrepresentation
-Any liability that cannot be excluded or limited under applicable law

9.4 Commercial Agreements
Liability provisions for commercial customers using the Services are set out in separate Commercial Agreements and are not governed by this Section.

10. Commercial Services & Licensing

Emakin offers enterprise business process management software through various deployment models:

On-Premise Installations: Software licensed for installation on customer infrastructure, governed by our End User Licence Agreement (EULA).
Cloud Deployments: Hosted platform services available at www.emakin.com and www.emakin.eu, governed by our Cloud Service Agreement.
Support & Maintenance: Ongoing technical support and software updates, governed by separate Support & Maintenance Agreements.
Implementation Services: Professional services for platform deployment and customisation, governed by Implementation Services Agreements.

All commercial use requires appropriate written agreements. These Terms do not grant any rights to use the Services for commercial purposes.
To discuss commercial licensing: Contact our sales team at sales@emakin.com or visit www.emakin.com/contact.

11. Termination & Suspension

11.1 Termination by You
You may stop using the Website at any time. If you have a registered account or trial account, you may request deletion by contacting support@emakin.com.

11.2 Termination by Emakin
We reserve the right to suspend or terminate your access to the Website or any trial account, with or without notice, if:

-You breach these Terms
-We suspect unauthorised or fraudulent activity
-We discontinue the Website or trial programme
-Required by law or regulatory authority

11.3 Effect of Termination
Upon termination:

-Your right to access the Website and any trial account ceases immediately
-We may delete any data associated with your trial account
-Sections of these Terms that by their nature should survive (including intellectual property rights, disclaimers, and limitations of liability) remain in effect

12. General Legal Provisions

12.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Emakin regarding use of the Website and supersede any prior agreements or understandings.
For commercial customers, Commercial Agreements take precedence over these Terms with respect to use of the Services.

12.2 Changes to Terms
We may update these Terms from time to time. Material changes will be posted on this page with an updated "Last Updated" date. For significant changes, we may provide additional notice through the Website or by email to registered users.
Your continued use of the Website after changes take effect constitutes acceptance of the revised Terms.

12.3 Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12.4 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative of Emakin.

12.5 Assignment
You may not assign or transfer these Terms or any rights granted hereunder without our prior written consent. We may assign these Terms or delegate our obligations without restriction.

12.6 Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of Ireland, without regard to its conflict of law provisions.
Any disputes arising from or relating to these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.

12.7 Language
These Terms are provided in English. Any translations are provided for convenience only. In the event of any conflict between the English version and a translation, the English version shall prevail.

13. Contact Information

If you have any questions about these Terms or wish to report a violation, please contact us:

Emakin Limited
The CHQ Building, Dogpatch Labs
Custom House Quay
Dublin 1, D01 Y6H7
Republic of Ireland

Email: info@emakin.com
Website: www.emakin.com

For Commercial Licensing: sales@emakin.com
For Technical Support: support@emakin.com